Terms and Conditions for We Make Footballers®

Last updated: 12th December 2025

 

1. DEFINITIONS

1.1 “Carer” means the person/persons who attend the Course or any part of it with the Player.

1.2 “Parent” means a parent or legal guardian who will be responsible for the payment of the Fees and who is the contracting party to this contract.

1.3 “We Make Footballers” / “WMF” means the company with whom you have entered into this agreement.

1.4 “Course” means the We Make Footballers training sessions described on the website.

1.5 “Enrolment Form” means the form used to enrol or re-enrol the Player on the Course.

1.6 “Fee” means the monetary cost per Course as specified on the Enrolment Form.

1.7 “Coach” means the individual(s), contracted or employed by WMF, who teach the Course.

1.8 “Premises” means the venue where the Course takes place.

1.9 “Pupil” / “Player” means the child attending the Course.

1.10 “Terms” means these Terms and Conditions, including any special terms agreed in writing.

1.11 “Make-Up Class” means any additional session granted under these Terms when a class is missed.

 

2. ACCEPTANCE OF TERMS

2.1 All agreements relating to the teaching of the Course by WMF are subject exclusively to these Terms.

2.2 No variation is binding unless agreed in writing by WMF and the Parent.

2.3 These Terms are deemed accepted when the Parent pays the Fee. Payment by a Carer counts as payment on behalf of the Parent.

2.4 The Parent and/or Carer agree to keep all WMF training content confidential.

2.5 Continued attendance after updates to these Terms constitutes acceptance of the revised Terms.

 

3. BOOKINGS, PAYMENTS & MAKE-UP CLASSES

3.1 WMF will not accept children who arrive without a prior booking. One trial session may be attended (free or paid depending on location). Continued attendance requires a subscription.

3.2 All participants must be pre-registered; spaces are first-come, first-served.

3.3 Booking confirmations and receipts are sent to the email provided. WMF is not responsible for incorrectly entered email addresses.

3.4 WMF does not issue refunds or credits except where required by applicable law.

3.5 A Course is booked for a set number of sessions. Renewal is automatic unless cancelled.

3.6 Missed sessions are not eligible for free, additional, or make-up sessions unless specified otherwise.

3.7 Payments are processed online via Stripe, GoCardless, or other approved processors.

3.8 Subscriptions renew automatically unless cancelled by the Parent through the Parent Area. By booking, the Parent agrees to recurring subscription charges until the subscription is cancelled.

 

4. CANCELLATION

4.1 WMF may cancel a class due to venue issues or matters beyond our control. No refund is required.

4.2 WMF is not liable for any loss or damage arising from cancellations.

4.3 Subscriptions must be cancelled at least two weeks before renewal through the Parent Area.

4.4 No refunds or credits will be issued except as stated in Section 3.4.

 

4A. CUSTOMER SERVICE PAYMENT SUPPORT (GLOBAL)

WMF’s Customer Service team may contact Parents regarding failed, pending, or overdue payments for the purpose of assisting with account resolution. Support may include sending payment links, explaining how to update payment methods, and providing general guidance to help ensure accounts remain up to date.

All payments must be completed directly by the Parent. WMF staff will not collect, input, or process payment information on behalf of any Parent.

 

5. PARENT RESPONSIBILITIES

5.1 The Parent warrants that:

(a) All enrolment details are accurate and kept up to date.

(b) The Player/Carer will not attend if suffering from an illness or condition harmful to others.

(c) The Player is supervised at all times by the Carer while on the Premises.

(d) The Parent indemnifies WMF against any losses or liabilities caused by the Parent, Carer, or Player.

(e) WMF is not responsible for lost or stolen property.

 

6. DISCIPLINE

6.1 WMF may exclude a Player or Carer for unacceptable behaviour at its sole discretion.

6.2 WMF determines the standard of acceptable behaviour.

6.3 Players must follow the Player Code of Conduct.

6.4 Parents must follow the Parent Code of Conduct.

6.5 Parents must collect children promptly; WMF may contact authorities if delays present safeguarding concerns.

6.6 WMF may refuse further training to anyone who breaches conduct or safeguarding policies.

 

7. LIABILITY

7.1 Except in cases of fraud or negligence, WMF is not liable for any loss, damage, or delay connected to the Course.

7.2 Claims must be raised within 15 days of the event.

7.3 Maximum liability shall not exceed the Fee paid.

7.4 Parents understand and accept inherent risks of sports participation, including injury or illness.

7.5 Parents waive all claims against WMF except where limited by law.

7.6 WMF does not provide insurance; Parents must maintain their own medical/accident coverage.

7.7 Parents must disclose any medical or psychological conditions relevant to participation.

 

8. GENERAL

8.1 Notices must be sent by prepaid post or email. Notices are deemed received 72 hours after posting or 24 hours after emailing unless they bounce.

8.2 Failure to enforce any clause does not constitute a waiver of rights.

8.3 These Terms represent the full agreement between WMF and the Parent.

8.4 WMF may amend these Terms with 30 days’ notice; continued participation constitutes acceptance.

8.5 Parents may not transfer rights or obligations without WMF consent.

8.6 Governing law and jurisdiction vary by country (see supplements below).

 

9. HEALTH & SAFETY

9.1 WMF may implement health and safety measures in response to public health guidance.

9.2 Parents must review WMF’s current health and safety policies before booking.

9.3 WMF may cancel or reschedule classes due to public health restrictions.

 

10. MARKETING, FILMING & PHOTOGRAPHY

10.1 WMF may record or photograph sessions for training, safety, analysis, marketing, or scouting.

10.2 Consent is assumed unless the Parent opts out in writing. Incidental inclusion may still occur.

10.3 Personal details (such as name and contact information) will not be shared without explicit consent.

10.4 Parental consent will be obtained before footage is shared externally with professional clubs.

 

11. DATA PROTECTION

11.1 WMF collects and retains personal data for bookings, training, and safeguarding.

11.2 Data may be shared with trusted service providers or successors to WMF.

11.3 WMF maintains industry-standard data security safeguards.

11.4 Parents may request access, correction, or deletion of their data.

11.5 Full details are available in the WMF Privacy Policy: https://wemakefootballers.com/policies/privacy.

 

12. PAYMENT RETRY (GLOBAL)

Payment Retry Authorisation

By enrolling in a WMF subscription or making any recurring payment, the Parent provides explicit consent for WMF to securely store payment credentials through PCI-DSS compliant processors (for example Stripe and GoCardless). WMF does not store raw payment details.

Retry Attempts

WMF may make up to three (3) automated retry attempts within 14 days for any failed payment.

Scope of Authorisation

Retry attempts apply only to:

(a) subscription fees;

(b) renewal charges;

(c) outstanding amounts from previous failures; and

(d) fees agreed at the time of booking.

Customer Rights

Parents may cancel future payments or withdraw retry consent through the Parent Area, subject to Section 4. Any outstanding amounts remain payable.

Notice Requirements

WMF will notify Parents of failed payments and upcoming retry attempts. Where required by local law, WMF will also give advance notice of subscription renewals.

Parent Responsibilities

Parents agree to:

• keep payment methods valid and up to date;
• ensure sufficient funds are available when payments are due; and
• update expired or replaced cards promptly.

No Additional Fees

WMF does not charge fees for retry attempts. Bank or payment-provider fees remain the Parent’s responsibility.

Compliance

Retry attempts comply with all applicable privacy and data protection laws, including UK GDPR, the Data Protection Act 2018, CCPA, UAE PDPL, and the Australian Privacy Principles.

Updates to this Payment Retry section will be communicated via the Parent Area and apply to future payments only.

 

JURISDICTION-SPECIFIC SUPPLEMENTS

United States

Governing Law: Laws of the state where the academy operates.

Refunds: Provided only where required by state consumer law.

ADA: WMF complies with the Americans with Disabilities Act (ADA) and will consider reasonable accommodations.

Privacy: WMF complies with CCPA and other applicable state privacy laws.

 

United Kingdom

Governing Law: Laws of England and Wales.

Equality Act: WMF makes reasonable adjustments under the Equality Act 2010.

Safeguarding: WMF follows FA safeguarding standards.

Privacy: WMF complies with UK GDPR and the Data Protection Act 2018.

 

United Arab Emirates

Governing Law: Laws of the Emirate in which the academy operates.

Inclusion: Compliant with UAE Federal Law No. 29 of 2006.

Safeguarding: Compliant with Federal Law No. 3 of 2016 (Wadeema’s Law).

Privacy: Compliant with UAE Federal Data Protection Law No. 45 of 2021.

 

Australia

Governing Law: Laws of the state or territory in which the academy operates.

Inclusion: Compliant with the Disability Discrimination Act 1992.

Safeguarding: Compliant with relevant state child-protection laws and Working With Children Check (WWCC) requirements.

Privacy: Compliant with the Privacy Act 1988 and the Australian Privacy Principles.